Sales (New)

TINA ATWATER
Barbara is an awesome saleswoman! She made my purchase the smoothest no pressure car purchase i have ever experienced. She followed up to see if I was still content with my car. Even when i had customer service issues in the service department, she was there to assist me. Barbara is a jewel and I can't wait to do business with her and Mark Jacobson Toyota again!
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Sales (New)

Mel
This is my second new car love the customer service is great they make you feel like your part of a family with Mark Jacob's Toyota.. Kim offered for me to have the same person to assist me which he is awesome always ... Luis
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Service

thomas
I am not a review writer but felt i should mention few names since i felt happy after dealing with them today. I did service few days back but was charged some $$ since my maintenance expired according to the agent.I went in for something else today and i started talking to Nate.Pleasant ,happy and smiling guy.Ready to help with anything u ask .Then came Jason who was also very nice & understanding . They researched and said i should be covered for the service and refunded me. The thing that stand out is there are few guys (old but don''t mention the name) very intimidating (i almost feel like walking out) ,but few others like Nate and Jason ready to help and very customer friendly .Thanks and appreciate your help today.I felt great after talking to both of u .Good luck. (names are based on the desk name board)
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Sales (New)

ToyotaFamily5
I was very impressed with Timothy Derek Velazquez and Marc Jacobson Toyota. I contacted them for an internet purchase and Derek made me a great deal. Derek was very respectful of my time. He made my trade easy and truly hassle-free. I'll be using Derek for my next car purchase. VERY happy with the whole experience.
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Sales (New)

CamryNana
Ashleigh Donaldson was an AWESOME Sales Consultant. I felt at ease working with Ashleigh Donaldson. Mr Bob the Sales Manager gave me an awesome trade in and Dhahran Satterwhite the Finance Manager sealed the deal. Mark Jacobson will always have my business.
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Sales (New)

cameronjeffries85
Mark Jacobson is amazing! This is the third vehicle I have bought from this dealership. My salesman David Levithan is amazing, honest, helpful in many ways and very informative. David went back and forth and stayed late to help me with my purchase. I will always request David if I'm back in the marker later on! The manager Kim is also very helpful and worked very hard for us and our purchase. I can't express enough the hard work from these guys. I love my new vehicle and I'm finally in the one I want!! I'll be back in 6 years to purchase another vehicle at Mark Jacobson Toyota of Durham! Until then, I am going to enjoy my brand new Rav4 and all its components.
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Sales (New)

Seattle Sue
Overall good experience at the dealership buying our new car. Jay, our salesperson, was friendly, knowledgeable, and had a low-pressure style. Negotiating was smooth and not prolonged, and the Dhahran Satterwhite, the business manager, was straightforward in moving the sale forward. A wrinkle in our finance options was handled smoothly. When the sale was complete, Jay took the time to make sure we were completely comfortable with the workings of our new car.
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Sales (New)

Tychinna
My experience with Mark Jacobson has been excellent. I have purchased three vehicles from here and each time Barbara has helped me. Barbara is very professional and knows her job well. I have been satisfied each time. Barbara ROCKS she goes above and beyond!!
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Sales (New)

Binun99
Excellent service by sales officer Mike Klein and sales manager Luke Czubay knowledgeable and helpful. They are all best in their area Mike Klein explained us about the navigation, Bluetooth, etc
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Sales (New)

AKJ03
This was the best experience we have had in a car dealership. We had made an appointment in advance with Derek Velazquez, and he met us at the door. He was very welcoming, asked us what we were looking for, and helped us to find the right Prius V. Although the entire experience took longer than we would have liked, everyone in the business was friendly, professional and knowledgable. Perks that helped with waiting were coffee, drinks and popcorn, There was also a vending area for customers. Derek made an effort to make sure our privacy was honored by seating us away from other customers so we could talk to him about financial matters. Also Sheyi Bucknor-Smartt was knowledgable, friendly and did his utmost to give us the best deal possible. As long as the experience continues to be good in the future, I would not think of going to any other dealership in this area. Thank you for a great experience!
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