4516 Durham Chapel Hill Blvd.
Directions Durham, NC 27707

  • New: 866-933-4213
  • Used: 919-490-1000
  • Service: 919-281-1468

Mark Says Yes!

Info

Lifetime Warranty On ALL New & Most Used Vehicles

Mark Jacobson Lifetime Warranty - Coverage FAQs

What vehicles are covered? The Lifetime Warranty applies to all new vehicles. It also applies to most used vehicles we sell that are 5 calendar years old or newer with 50,000 miles or less, have passed our Lifetime Warranty certification process, and a CarFax or similar inspection.

Brands covered include:
Toyota, Honda, Nissan, Suzuki, Hyundai, Mitsubishi, Mazda, Subaru, Kia, Lexus, Acura, Infiniti, Ford, Lincoln, Mercury, Chevrolet, GMC, Buick, Chrysler, Dodge, Jeep, and Cadillac. Note: All 1/2 ton trucks, excluding diesel engines, are eligible for the Lifetime Powertrain Warranty.

What vehicles are not covered? 3/4 ton and larger trucks are excluded. Diesel engines are not covered. All European makes are ineligible, including Mercedes, BMW, Mini Cooper, Jaguar, Audi, Fiat, etc. Please see dealer for complete details.


How long is the Lifetime Warranty really good for? The Lifetime Warranty is valid for as long as you own the vehicle - for an unlimited time, unlimited miles.

Can I get a Lifetime Warranty at another dealer in the area? No. Mark Jacobson Toyota in Durham has been chosen as the select dealership in the area to offer this Lifetime Warranty.

How much will it cost? Zero. We are trying to build 'customers for life,' so the Lifetime Warranty comes standard with every qualifying vehicle meeting the criteria above and is included at no extra charge.

Is there any extra maintenance required to maintain the warranty? No extra maintenance is required. You must follow the  manufacturer's recommended maintenance as outlined in the owner's manual.

Must all of my service be completed at Mark Jacobson Toyota? No. Our award-winning Service Department will certainly exceed your expectations but you are not required to come here. To maintain the warranty, you must perform the manufacturer's recommended maintenance and keep your records. It's that easy!

Where am I covered by the Lifetime Warranty? The Lifetime Warranty is good at any licensed repair shop in the United States or Canada.

Is the Lifetime Warranty transferable if I sell the car? No. The Lifetime Warranty stays with the owner as long as they own the vehicle.

What's the catch? There are no catches, hidden fees, or gimmicks. Mark Jacobson Toyota provides this product as an added value to our customers for doing business with us. The only 'catch?' You have to buy your vehicle here!

What is covered under the Lifetime Warranty? The components covered will be the exact same as the Factory Warranty and including:

Engine: Cylinder block and head and all internal parts, intake manifold, timing gears and gaskets, timing chain/belt and cover, flywheel, valve covers, oil pan, oil pump, engine mounts, turbocharger housing and all internal parts, engine control computer, water pump, fuel pump, seals and gaskets.

Transmission and Transaxle: Case and all internal parts, torque converter, clutch cover, transmission mounts, transfer case and all internal parts, engine control computer, seals and gaskets.

Front Wheel Drive System: Final drive housing and all internal parts, axle shafts, drive shaft, constant velocity joints, front hub and bearings, seals and gaskets.

Rear Wheel Drive System: Axle housing and all internal parts, propeller shaft, u-joints, axle shaft, bearings, supports, seals and gaskets.

Who backs the Lifetime Warranty? The Lifetime Warranty is backed by Great American Insurance Company (GAIC). GAIC was founded in 1872 and is a $23B publically traded company. With a solid 'A' rated firm like that behind the Lifetime Warranty, you can buy with complete peace-of-mind.



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Contact

Mark Jacobson Toyota

4516 Durham Chapel Hill Blvd.
Directions Durham, NC 27707

  • Sales: (866) 933-4213
  • Service: (866) 999-5044
  • Parts: (877) 200-9841

Sales Dept. Hours

  • Monday 7:00am - 9:00pm
  • Tuesday 7:00am - 9:00pm
  • Wednesday 7:00am - 9:00pm
  • Thursday 7:00am - 9:00pm
  • Friday 7:00am - 9:00pm
  • Saturday 7:00am - 9:00pm
  • Sunday 8:00am-7:00pm
See all department hours

Dealership Hours

  • Monday 7:00am - 9:00pm
  • Tuesday 7:00am - 9:00pm
  • Wednesday 7:00am - 9:00pm
  • Thursday 7:00am - 9:00pm
  • Friday 7:00am - 9:00pm
  • Saturday 7:00am - 9:00pm
  • Sunday 8:00am-7:00pm

Parts Dept. Hours

  • Monday 7:00am - 7:00pm
  • Tuesday 7:00am - 7:00pm
  • Wednesday 7:00am - 7:00pm
  • Thursday 7:00am - 7:00pm
  • Friday 7:00am - 7:00pm
  • Saturday 7:00am - 4:00pm
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00am - 7:00pm
  • Tuesday 7:00am - 7:00pm
  • Wednesday 7:00am - 7:00pm
  • Thursday 7:00am - 7:00pm
  • Friday 7:00am - 7:00pm
  • Saturday 7:00am - 4:00pm
  • Sunday 8:00am - 5:00pm