DealerRater 2018 Consumer Satisfaction Award Winner


For the 4th consecutive year, Mark Jacobson Toyota was awarded's Consumer Satisfaction Award! To win this award dealers must meet the following criteria:

  • Receive a minimum of 25 reviews on DealerRater for the calendar year
  • Must have a minimum star rating of 4.0 on DealerRater, with 5.0 as the highest possible rating
  • Must have at least 1 review on DealerRater per quarter during the calendar year
  • Must not have been blacklisted within the calendar year
In addition to the criteria listed above, dealers must be ranked in the following categories:
  • Customer Service
  • Quality of Work
  • Friendliness
  • Pricing
  • Overall Experience
You might ask what all this means for you? Well, it shows our commitment to making sure the customer is always # 1! Which is how we can say that of the over 2,000 customers who've shared their reviews on,  99% of those folks said they would recommend us to a friend or family member! So, if you're tired of hearing no, come to Mark Jacobson Toyota where we're number one for saying Yes.

Certified: Mark Jacobson Toyota
Toyota Car Dealership Reviews - Write and Read Reviews About Mark Jacobson Toyota of Durham Serving Raleigh & Apex North Carolina

Whether you are going out to a restaurant, buying a lawn mower, or making travel reservations, you check out the online reviews first. And so it should be when you start shopping for a Toyota car or truck. Everybody claims to be #1, but who do you believe? Mark Jacobson Toyota of Durham is a DealerRater Certified Toyota Dealership.

More On Writing & Reading Dealer Reviews About Mark Jacobson Toyota in Durham, NC - Serving Raleigh

Mark Jacobson Toyota is pleased to show its customer testimonials right here on this page, so that you can take a look and decide for yourself if we are the right dealership for you. This also gives us a chance to further thank all of our customers for choosing our dealership. Hopefully after reading our customer reviews you will see that people just like you feel good about doing business with us, and that recommending Mark Jacobson Toyota in Durham happens all the time.

That isn't to say we never make a mistake, or that we can't do a better job. Our goal is 100% customer sales and service satisfaction. And rest assured, if we should happen to fall short, Mark Jacobson Toyota will do everything possible to make things right. Thanks for considering Mark Jacobson Toyota in Durham. Whether you live here in Durham, or close by in Raleigh, Apex, Cary or Chapel Hill -- we hope to see you soon!